Phoenix Weights recently assisted us on a project that was undertaken by one of our clients who we hire cranes to. On this occasion our client (Cairn Toul) who are a sub contractor to Shell were faced with an urgent load test on a vital piece of equipment which was required to be mobilised offshore at very short notice. As we are a crane hire company and do not supply test weights we always take our enquiry to Alan & Sara at Phoenix Weights, where we always receive a quick response to our enquiry, on many occasions the enquiry does not come to fruition but never the less the enquiry is always treated with care & attention.
On this occasion our client required 20T of weights and a cradle, on contacting Phoenix Weights we were given a couple of options to put to our client, once our client finally made a decision there was a deadline to be met in order for the equipment to be sent offshore. The short notice that we gave Phoenix Weights was no problem and the weights were delivered to site at the time specified by our client. The job was carried out successfully and our client met their deadline and have said that they would come back to us for test weights with any similar projects in the future. We pride ourselves with the service we provide with our cranes and have no hesitation in utilising test weights from Phoenix as they deliver the same level of service we expect our customers to receive from us.
Having dealt with both Alan & Sara for many years I know that we can always contact Phoenix Weights with any of our enquiries or requirements for test weights and it will be dealt with promptly and professionally and that is why we would never consider looking elsewhere for test weights.
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